sourceresearch.net has created this privacy statement in order to demonstrate our commitment to your privacy. The following discloses our information gathering and dissemination practices for this website: www.sourceresearch.net. We do not sell or distribute your private information to outside agencies or marketing organizations.
We may use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart. Cookies are utilized only to track and remember your shopping cart contents.
This site contains links to other sites. sourceresearch.net is not responsible for the privacy practices or the content of such Web sites.
Our site uses an order form for customers to purchase our products and/or services. We collect visitor's contact information (like your email address) and financial information (like your account or credit card numbers). Contact information from the order form is used to process and fulfill orders and to send information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings by clicking "Remove Me from the Mailing List" link at the bottom of the email. Financial information that is collected is used to check the users' qualifications and bill the user for products and services.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. sourceresearch.net uses the SSL (Secure Sockets Layer.) As you enter personal information (such as your credit card information or address and phone number), SSL encodes it so that it is available only to you and our staff who will help make sure your order processes smoothly. To the best of our knowledge no customer or visitor to our site has ever lost a penny due to security issues or had their private information compromised.
Unused tools in original packaging may be returned for credit of the price of the tool within 30 days of purchase subject to the following limitations. Tool and components must not show signs of abuse, misuse, modifications, cracked or cut cords, dents, scratches or damage by fire, mud or other foreign matter. Shipping is not refundable unless it was our error. All returns has a charge of 15% restocking fees. Please be sure to insure any returns and include a copy of your invoice. Personalized orders are not refundable unless the problem is our error.
Please do not accept a package if it has obviously been opened or damaged. You have 30 days from receipt to report any shortages or shipping damages.
If an item is damaged when you receive it, please keep all original packaging as the freight company may want to inspect it. Let us know by email about the problem.